Question 1

How much is your brownie subscription box?

Accepted Answer

£16.50 per month including P&P, or you can pay in one lump sum of £49.50 for a three month subscription or £99.00 for a six month subscription.

Question 2

When will I get my Brownies?

Accepted Answer

When you place your order we aim to send out your first box on the next working day (Mon-Fri).  After that the subsequent boxes will be sent out at roughly the same time each month.

Question 3

What if I don't want them straight away?

Accepted Answer

If you are ordering for a particular event you can choose to receive a gift certificate by email to pass on to the recipient and then specify the month that you want your subscription to start.  For example, if you are ordering as a Christmas present you can choose to give the certificate for Christmas but delay the start of deliveries until January.  Just use the ‘any other details’ box when ordering.

Question 4

Can I add a gift message to the first box or the certificate?

Accepted Answer

Yes, just use the Gift Card message box when ordering, we will put your message on a gift card with your first box, or if you are sending a certificate we will put the message on there before sending it to you.

Question 5

How does the payment system work?

Accepted Answer

You can choose to pay for your subscription in a one-off payment – this is great for gifts – or pay monthly.  Monthly payments will be automatically debited on the same day each month.

Question 6

Can I order a Gluten Free subscription box?

Accepted Answer

Yes, just go to the Gluten Free subscription product page.

Question 7

Can I cancel my Subscription?

Accepted Answer

The three-month subscription can’t be cancelled, but if you’ve purchased the six-month option or the open ended option and decide after 3 months that it’s not for you, then please email us and we can cancel it.  This is only applicable if you are paying monthly.

Subscription Box FAQs